Support
Last updated: 7 July 2026
Contact us
A question or a problem with the app? Write to us at support@gonnachange.com, mentioning your device (iPhone or Android) and what you are seeing. We usually reply within 48 business hours.
GonnaChange Plus subscription
The subscription is managed by your device's store. Cancelling or changing plans happens in your App Store account settings (Settings → Subscriptions on iPhone) or Google Play (Profile → Payments and subscriptions). Uninstalling the app does not cancel the subscription.
During the 7-day free trial you can cancel at any time and pay nothing. If your subscription no longer shows up after a reinstall, use "Restore purchases" on the subscription screen.
Account and data
You can export all your data from the app (Profile → Export my data). Deleting your account is explained step by step at gonnachange.com/en/suppression-compte. See also the privacy policy.